Terms of Use

These Terms of Use govern your access to and use of this website, including all website content, functional features, product browsing services, and online shopping services provided on the platform. By visiting, browsing, registering, placing orders, or continuing to use this website, you agree to abide by these official Terms of Use and all relevant platform service rules. This agreement applies to all website visitors, registered users, and purchasing customers without discrimination.
We reserve the right to update and optimize these terms according to platform operation adjustments and service upgrades. All updated clauses will take effect immediately after being published on the website. Continuous use of the website after updates constitutes your recognition and acceptance of the latest terms.

1. Website Service Description

This website is an online retail platform dedicated to providing high-quality daily pantry supplies, including various soups, sauces, and daily kitchen staple products. We provide users with product display, online browsing, independent order placement, online payment, global delivery, and complete after-sales service support. All services are oriented to individual users who conduct legal personal consumption behaviors.
We strive to ensure that all product information, introduction content, price displays, and service descriptions on the website are true, accurate, and complete. We continuously optimize website functions and page experience to provide users with a stable, smooth, and intuitive online shopping environment. However, we do not guarantee that the website will maintain zero interruption, zero error, and absolute stability at all times during use.

2. User Conduct and Usage Rules

All users shall use this website in a legal, compliant, and appropriate manner. When browsing the website, placing orders, and using platform services, users shall not engage in any behaviors that violate public order and good customs, damage the normal operation of the platform, or infringe on the legitimate rights and interests of the platform and other users.
Users shall not use this website for illegal transactions, commercial resale behaviors, malicious order brushing, malicious returns, false evaluations, or any improper behaviors that interfere with platform operation. Users are prohibited from using plug-ins, scripts, crawling tools, or other technical means to illegally obtain website data, steal product information, or occupy platform resources in batches.
You are solely responsible for the authenticity, legality, and validity of all information you submit on the platform, including personal information, receiving addresses, and order data. Any service abnormality, right loss, or dispute caused by false information filling shall be borne by the user personally.

3. Account and User Information Management

When users register and use platform accounts, they shall properly keep their account login information and access permissions. Users are fully responsible for all browsing behaviors, order operations, and service applications generated under their personal accounts.
If users find abnormal account login, unauthorized operation, or information leakage, they shall take initiative to contact our official support channel in a timely manner to apply for inspection and protection. We will assist users in verifying risks and taking corresponding restriction measures to protect user account security.
We strictly protect user privacy information in accordance with our published Privacy Policy. All user personal data will only be used for normal service processing and will not be arbitrarily disclosed or transferred to irrelevant third parties without user consent.

4. Product and Price Related Rules

All product prices displayed on the website are denominated in USD as the unified settlement currency. All prices are real-time valid prices for platform transactions, including conventional product sales prices and platform discount prices. All settlement standards are subject to the final amount displayed on the official order settlement page.
We maintain real-time updates of product information, inventory status, and price rules. In case of individual abnormal data display caused by system failure, data delay, or objective technical reasons, we reserve the right to make reasonable corrections and adjustments, and will actively communicate and coordinate with users who have generated abnormal orders.
All product descriptions, taste introductions, scenario suggestions, and recipe guides on the website are for user reference only. Actual product experience is subject to the physical products delivered by logistics.

5. Order and Service Rules

After the user completes independent selection and successful payment, the order will take effect officially. We will process and ship all valid paid orders within the standard processing cycle, and provide stable global delivery services and standardized after-sales protection in accordance with our published Shipping Policy, Refund Policy, and Customer Service Policy.
We provide global free shipping services and fully undertake all customs-related expenses incurred in cross-border transportation. Users can enjoy zero additional logistics cost and zero customs cost shopping experience. All order delivery cycles, return cycles, and refund processing cycles are implemented in accordance with the official public service standards of the platform.
Users shall not arbitrarily cancel valid paid orders or initiate malicious after-sales applications without legitimate reasons. The platform reserves the right to restrict after-sales qualifications and service permissions for repeated abnormal orders and malicious operation behaviors.

6. Intellectual Property Rights Protection

All website page layouts, text content, picture materials, product introductions, and design works displayed on this platform belong to the platform’s legitimate intellectual property scope. Without official authorization, no individual or institution may copy, reproduce, modify, spread, or commercially use the above content in any form.
Users may not intercept, capture, or steal website content through technical means for commercial reprinting, secondary creation, or illegal profit-making behaviors. Any intellectual property infringement behavior found will be held accountable for corresponding responsibilities.

7. Website Operation and Maintenance Explanation

We will carry out regular system maintenance, function optimization, and server upgrade work for the website according to operation needs. During the maintenance period, temporary webpage access failure, function unavailability, or order system suspension may occur. We will try our best to avoid long-term service interruption and will not bear additional compensation responsibilities for temporary service suspension caused by routine maintenance.
For service abnormalities caused by objective factors such as network failures, system anomalies, third-party logistics exceptions, and force majeure factors, the platform will actively cooperate with users to solve problems and optimize follow-up services, but will not bear irrelevant derivative losses.

8. Term Revision and Service Update

We have the right to adjust, supplement, and optimize these Terms of Use according to platform business iteration, service upgrade, and market environment changes. The revised terms will be displayed on the website page in the form of official announcements and will take effect automatically after publication.
Users are recommended to check the latest terms content regularly. Your continued use of website browsing, ordering, and other services after the term update is deemed to be your full acceptance of the adjusted rules.

9. Contact Support

If you have any questions, suggestions, or doubts about these Terms of Use, website functions, and service rules, please contact us through the platform’s official Contact Us page. Our professional team will provide timely and detailed replies and professional guidance.